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FAQs

Find quick answers to our most commonly asked questions, including shipping details, order changes, tracking updates, assembly guides, discounts, and how to contact our team. We've got you covered every step of the way.

Do you ship outside of the continental U.S.?

At this time, we only ship within the continental United States. We’re currently unable to ship to Alaska, Hawaii, or international destinations—but we’re actively working on expanding our shipping capabilities and hope to offer more options in the f

When will my order ship? Can I make changes after placing it?

Unless a specific ship date is listed on the product page, your order will usually ship within 3 business days—and in many cases, it enters the shipping process within minutes of being confirmed. Because of this fast turnaround, it can be very diffic

Why isn’t my tracking number showing any updates yet?

Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for the tracking information to begin showing movement. During busy shipping seasons or holidays, it may take up to 3 business days for the carrier to upda

Looking for an Assembly Guide?

You can view some of our most frequently requested assembly guides by clicking here. If you don’t see the guide you need, no worries—just reach out to us, and we’ll be happy to send it to you right away!

Can I request expedited shipping or delay my delivery?

We know timing can be important when placing an order, and we’re here to help clarify what’s possible. At this time, we do not offer overnight or rush shipping. All orders are shipped using our standard shipping method, and most orders arrive within

Can I Price Match or Stack Discounts?

Thanks so much for your interest in saving with us—we love that energy! 💪 While we don’t offer price-matching or stackable discounts, we’ve got some awesome ways for you to get the most out of your Walker Edison shopping experience. We’re excited to

How to Contact Us

We’re here to help! Whether you have a question about your order, need support with a product, or want to connect with our sales team, here’s how you can reach us:. Monday–Thursday: 8:00 AM – 5:00 PM. Friday: 8:00 AM – 3:00 PM. Saturday & Sunday: Clo

Can I Ship My Order to a PO Box?

At Walker Edison, we’re committed to getting your order to you as quickly and safely as possible. To ensure smooth and successful delivery, we are unable to ship to PO Boxes at this time. Our shipping partners require a physical street address for de