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Order & Product Support

Need help with a recent purchase? From returns and cancellations to warranty coverage, find all the answers you need to manage your order and get support for your Walker Edison product.

Returns

At Walker Edison, we want you to love your purchase. If something isn’t quite right, we’re here to help make it right. Below you’ll find everything you need to know about our return, cancellation, and exchange policies. We offer a 30-day return windo

Can I cancel my order after placing it?

We know plans can change, and we’ll always do our best to help—however, please note that most orders begin processing within minutes of being placed (unless an estimated ship date is provided at checkout). Because of this, it can be very difficult to

Walker Edison Limited Warranty

At Walker Edison, we take pride in the quality of our products and want you to feel confident in your purchase. Below you’ll find everything you need to know about our 90-day limited warranty. Our limited warranty covers defects in materials or workm

Why Did Only Part of My Order Arrive?

At Walker Edison, many of our products—especially larger items or multi-packs—are shipped in more than one box. This helps ensure safe delivery and easier handling. In some cases, these boxes may ship under separate tracking numbers and may not alway

Tips & Tricks for Properly Using Cam Bolts When Assembling Furniture

Cam bolts (also known as cam lock fasteners) are commonly used in ready-to-assemble furniture to create strong, secure joints—without the need for advanced tools. They work in combination with cam lock nuts to hold panels together tightly. Identify t

Do You Sell Replacement Parts?

At Walker Edison, we want every customer to have a great experience with their furniture. We understand that sometimes parts may need to be replaced, and you might be wondering if you can purchase them directly from us. Unfortunately, we do not sell

Quick Tips for Safe Disposal or Recycling of Furniture

At Walker Edison, we care about your experience and the environment. If you have a piece of furniture that needs to be disposed of—whether it’s damaged, defective, or simply no longer needed—here are some safe and convenient options to help you take